TCL 4K HDR Google TV
- FAQ
- Warranty information
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FAQ
What can I do if the TV remote does not work properly?
Where can I purchase the accessories?
How can I get the Program Preview of the channels?
How to scan the channel for my TV?
Can I play the video from the USB drive on the TV?
Can I use the streaming box with the TCL TV together?
2Years
3Years
The following items are not covered under the product warranty: Plastic panels, plastic parts & dust cover, cabinets, antennae and cables, external parts such as levers, plugs, sockets, control knobs or adapters.
6 months warranty for In-box accessories such as adapters, remote control.
The following items are not covered under the product warranty: Plastic panels, plastic parts & dust cover, cabinets, antennae and cables, external parts such as levers, plugs, sockets, control knobs or adapters.
6 months warranty for In-box accessories such as adapters, remote control.
Remarks:- For Q6C, T7B, T7C, V6B, V6C and any other models within the V, T, Q series which are above 75 inch maximum eligible for 2 years warranty.- All 75-inch and above TVs (all models) purchased before 2025 are only eligible for a 2-year warranty.
Need More Help?
Hotline
1800810014
Monday - Friday: 9:00am - 6:00pm * Excluding public holidays
Support Language: English, Bahasa Melayu
Contact us
For any service enquiries , you can contact us.
service.my@tcl.com
Service center
For any service enquires，you can find us here.
V COMMERCE CORPORATION SDN. BHD.
Unit No. D5-8-G,
Pusat Perdagangan Dana 1,
Jalan PJU 1A/46, 47301 Petaling Jaya, Selangor, Malaysia.
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