What can I do if the TV remote does not work properly?
Where can I purchase the accessories?
How can I get the Program Preview of the channels?
How to scan the channel for my TV?
Can I play the video from the USB drive on the TV?
Can I use the streaming box with the TCL TV together?
2Years
3Years
The following items are not covered under the product warranty: Plastic panels, plastic parts & dust cover, cabinets, antennae and cables, external parts such as levers, plugs, sockets, control knobs or adapters.
6 months warranty for In-box accessories such as adapters, remote control.
The following items are not covered under the product warranty: Plastic panels, plastic parts & dust cover, cabinets, antennae and cables, external parts such as levers, plugs, sockets, control knobs or adapters.
6 months warranty for In-box accessories such as adapters, remote control.
Remark: For Q6C, T7B, T7C, V6B, V6C and any other models within the V, T, Q series which are above 75 inch maximum eligible for 2 years warranty.
Hotline
1800810014
Monday - Friday: 9:00am - 6:00pm * Excluding public holidays
Support Language: English, Bahasa Melayu
For any service enquiries , you can contact us.
service.my@tcl.com
Copyright © 2025 TCL. All Rights Reserved. TCL SMART DEVICE (MALAYSIA) SDN. BHD. 201001040445 (924370-D).
This site uses cookies to analyse site traffic, improve your experience and personalize ads or other contents. By clicking Accept or continuing to browse the site, you are agree to our use of cookies. See our Cookies Policy here.Learn more