Experiencing Intermittent App Issues? Here's How to Clear App Data and Cache:
1. Navigate to Settings: Access Settings on your Fire TV by selecting the gear icon.
2. Select Applications: Scroll down and choose "Applications" from the Settings menu.
3. Choose App to Troubleshoot: Under "Manage Installed Applications," locate the problematic app and select it.
4. Clear Cache and Data: Within the app settings, select "Clear Cache" followed by "Clear Data" to remove cached files and reset app data.
Note for Echo Show 15 Users: If you're using an Echo Show 15, find the Fire TV Settings option within the Settings menu of the device.
Additional Information:
- To uninstall an app from your Fire TV, visit "Uninstall Games and Apps" in your device settings.
- Automatic Cache Clearing: If an app remains unused for more than 30 days and your device is low on storage, the storage optimizing feature will automatically clear the app cache. This feature operates in the background and cannot be deactivated.
By following these steps, you can effectively resolve intermittent app issues by clearing app data and cache on your Fire TV.
