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"Why do I Lose my Wireless Connection with the mobile streaming device (phone, laptop, tablet)? "

Please follow below given steps to resolve the issue:

1. While you are connected to TCL soundbar, please don’t switch devices to which the music is being streamed to.
2. Ensure that your device is in the same room as your speaker.
3. Ensure that your device is within 30 feet of the soundbar.