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FAQ
Filters
What can I do if the TV remote does not work properly?
# Accessories
Where can I purchase the accessories?
# Accessories
How can I get the Program Preview of the channels?
# Setup & Configuration
How to scan the channel for my TV?
# Setup & Configuration
Can I play the video from the USB drive on the TV?
# Setup & Configuration
Can I use the streaming box with the TCL TV together?
# Setup & Configuration
WARRANTY INFORMATION
TV Panel
TV Unit
Legal Warranty Period
36months
Legal Warranty Period
24months
TCL will provide 36 months warranty.
Not applicable to products sold by UETech, Coupang.
TCL will provide 24 months warranty.
Not applicable to products sold by UETech, Coupang.
Warranty Text Download
Warranty Text Download
TV Remote Control
Legal Warranty Period
6months
TCL will provide 6 months warranty.
Not applicable to products sold by UETech, Coupang.
Warranty Text Download
Need more help?
We're here for you, whether you are experiencing any issues or need product assistance.
Hotline
TCL Electronics Korea LTD. Official Customer Service Center:
1660-1870
If you purchased the product from Coupang, please contact Coupang Customer Service for assistance.
1577-2420
Email to TCL Electronics Korea LTD. Official Customer Service Center:
tclkorea.service@tcl.com
If you purchased the product from Coupang, please email to Coupang Customer Service for assistance.
help-seller@coupang.com
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