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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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How can I use a SIM card to do video calls?
To use SIM card video call, you should check the requirements below:
1) Video call requires network/SIM card support, please contact your SIM operator to make sure you have the video call service.
2) Please go to “Settings”->”Network & internet”->”Mobile network”, touch trigger to active “VoLTE”
3) Go to “Phone” app->touch menu key at the top right corner on the screen->touch “Settings”->”Calls”->touch trigger to active “Turn on video calling”.
4) Make sure called party also support video call and his/her SIM operator is the same as yours
Video call option will appear during voice call is connecting when above requirements are met.