In order to strengthen our France after-sales service team and improve customer service, we are looking for a work-study France After sales service administrative assistant for a period of one year. 

Position challenges: 

The position holder contributes to customer satisfaction by assisting the 2 France after sales service managers in their daily tasks. 

Missions: 

• Support for ASPs (service providers) and customers (generally after sales service contact for a store) by telephone and email. Support on invoices/credit notes in case of disagreement. 

• Support for French after sales service managers on the daily management of the service 

• Link with the accounting for after sales service assets. 

• Analysis and validation of unresolved disputes via Call center. Listening to certain calls received by the Call center. 

• Search for improvements within the service. 

Profile : 

•Minimum BAC+2. 

•Good knowledge of English (reading, writing, oral comprehension). 

•Knowledge of Office pack required, knowledge of CRM appreciated. 

•Comfortable orally. Ability to adapt, analyze and organize. 

Alternation preferably 4 days/1 day or 3 days/2 days (not 1 week out of 2)

Duties and Responsibilities：

We are looking for a Finance Assistant / Intern to support our day-to-day transactions, including account receivable and accounting documents management.

Finance AP/AR Accountant Assistant responsibilities include checking price for orders, issuing documents in ERP system, and maintaining cost reports while supporting finance manager in management duties.

Job Qualifications

• Major in Accounting, Finance, tax law or related field

• Possess excellent mathematical abilities

• Good communication and interpersonal skills

• At least 6 months on-site support

• Good command of English and Spanish, proficiency in Mandarin is a plus

Duties and Responsibilities：

We are looking for a Finance Assistant / Intern to support our day-to-day transactions, including account receivable and accounting documents management.

Finance AP/AR Accountant Assistant responsibilities include checking price for orders, issuing documents in ERP system, and maintaining cost reports while supporting finance manager in management duties.

Job Qualifications

• Major in Accounting, Finance, tax law or related field

• Possess excellent mathematical abilities

• Good communication and interpersonal skills

• At least 6 months on-site support

• Good command of English and Italian, proficiency in Mandarin is a plus

Duties and Responsibilities：

We are looking for a Finance Assistant / Intern to support our day-to-day transactions, including account receivable and accounting documents management.

Finance AP/AR Accountant Assistant responsibilities include checking price for orders, issuing documents in ERP system, and maintaining cost reports while supporting finance manager in management duties.

Job Qualifications

• Major in Accounting, Finance, tax law or related field

• Possess excellent mathematical abilities

• Good communication and interpersonal skills

• At least 6 months on-site support

• Good command of English and Czech, proficiency in Mandarin is a plus

Duties and Responsibilities：

We are looking for a Finance Assistant / Intern to support our day-to-day transactions, including account receivable and accounting documents management.

Finance AP/AR Accountant Assistant responsibilities include checking price for orders, issuing documents in ERP system, and maintaining cost reports while supporting finance manager in management duties.

Job Qualifications

• Major in Accounting, Finance, tax law or related field

• Possess excellent mathematical abilities

• Good communication and interpersonal skills

• At least 6 months on-site support

• Good command of English, proficiency in Mandarin is a plus

Key Accountabilities

• Create and design various materials for print and digital collateral.

• Work with a wide range of media and use graphic design software.

• Support EU product marketing team and retail marketing team to develop all necessary visuals for the product communication (digital, POSM, training, ads) by creating KV, improving /localizing product images, hero images, lifestyle images and by developing Key Selling Points visuals, product presentations, logos.

• Support EU digital and social marketing team to develop KV, banners, landing pages, graphical elements for digital and social media campaigns.

• Support countries marketing teams on execution / localization of multiple graphical design jobs: localization of digital banners, digital, print advertising, promotional leaflet, product videos.

Basic Qualifications

• Major in graphic design, with a bachlor or above degree in local country 

• Knowledge of Adobe PhotoShop, Illustrator, InDesign, and other graphic design software.

• Familiarity with HTML and CSS preferred.

• English: Intermediate.

Within the European HR department, French HR team is looking for an Apprentice to assist in the full cycle of employee management, data analysis & quality, internal communication, and HR processes all over the French.

This position will take place in Paris (Issy les Moulineaux), the European HeadQuarters Office. HRBP will support you to flourish in your missions.

· Analyzing quantitative and qualitative HR data, and actively participating in the development of HR solutions based on data analysis.

· Engaging in projects related to employee lifecycle management, including talent acquisition and management, enhancing the onboarding experience, managing offboarding processes, and overseeing contract management, among others.

· Actively participating as a member to exchange best practices, propose innovative solutions, prioritize continuous improvement, and contribute to cross-functional HR programs.

· Preparing and managing business meeting and travel agendas, while also overseeing Human Resources and Administration activities.

· Providing support for administrative processes, such as office and facility management, company apartments, and vehicle management, and liaising with utility providers when necessary.

Experience Required:

· Available from Q4 2023 for an apprenticeship with a duration of 6-12 months (at least 4 days per week will be highly appreciate).

· A student currently enrolled in a bachelor's program (preferably from a business, marketing, or HR-related school or university).

· Comfortable working in both written and spoken English and French in an international environment. Chinese language proficiency is an additional bonus.

· Enthusiastic about understanding and engaging in daily operational management related to the employee lifecycle.

· Intermediate to advanced Excel skills and comfort with PowerPoint; basic graphic design skills.

· You know how to organize yourself in order to manage your time and tasks accurately.

· A can-do attitude, good time management, ambition, and a hands-on approach to driving solutions from end to end.

Within the European HR department, HR team is looking for an Apprentice to assist in the full cycle of employee management, data analysis & quality, internal communication, and HR processes all over the Spain Subsdiary.

This position will take place in Baecelona, Spain. HRBP will support you to flourish in your missions.

· Analyzing quantitative and qualitative HR data, and actively participating in the development of HR solutions based on data analysis.

· Engaging in projects related to employee lifecycle management, including talent acquisition and management, enhancing the onboarding experience, managing offboarding processes, and overseeing contract management, among others.

· Actively participating as a member to exchange best practices, propose innovative solutions, prioritize continuous improvement, and contribute to cross-functional HR programs.

· Preparing and managing business meeting and travel agendas, while also overseeing Human Resources and Administration activities.

· Providing support for administrative processes, such as office and facility management, company apartments, and vehicle management, and liaising with utility providers when necessary.

Experience Required:

· Available from Q4 2023 for an apprenticeship with a duration of 6-12 months (at least 4 days per week will be highly appreciate).

· A student currently enrolled in a bachelor's program (preferably from a business, marketing, or HR-related school or university).

· Comfortable working in both written and spoken English and French in an international environment. Chinese language proficiency is an additional bonus.

· Enthusiastic about understanding and engaging in daily operational management related to the employee lifecycle.

· Intermediate to advanced Excel skills and comfort with PowerPoint; basic graphic design skills.

· You know how to organize yourself in order to manage your time and tasks accurately.

· A can-do attitude, good time management, ambition, and a hands-on approach to driving solutions from end to end.

Job Description:

Creation and update of product and technical data sheets

Internal sharing of supporting documents and export data sheets / updates

Take charge of the configuration and control of the flyers

Liaise with the graphics team for content creation

Organization of product marketing materials

Retail pack localization (translation of descriptions + image sorting)

Organization of website pages

Manage product sample requests

Requirements: 

· Bachelor Degree or Master Degree in Marketing or related fields of study;

· Good knowledge of English Language;

. Good teamwork spirit; 

. Previous experience in marketing is a plus; 

. Language fluent in Spanish, Chinese is a nice to have.

Job Description:

Creation and update of product and technical data sheets

Internal sharing of supporting documents and export data sheets / updates

Take charge of the configuration and control of the flyers

Liaise with the graphics team for content creation

Organization of product marketing materials

Retail pack localization (translation of descriptions + image sorting)

Organization of website pages

Manage product sample requests

Requirements: 

· Bachelor Degree or Master Degree in Marketing or related fields of study;

· Good knowledge of English Language;

. Good teamwork spirit; 

. Previous experience in marketing is a plus; 

. Knowledge of Chinese language is a nice to have.

Job Description:

Creation and update of product and technical data sheets

Internal sharing of supporting documents and export data sheets / updates

Take charge of the configuration and control of the flyers

Liaise with the graphics team for content creation

Organization of product marketing materials

Retail pack localization (translation of descriptions + image sorting)

Organization of website pages

Manage product sample requests

Requirements: 

· Bachelor Degree or Master Degree in Marketing or related fields of study;

· Good knowledge of English Language;

. Good teamwork spirit; 

. Previous experience in marketing is a plus; 

. Language fluent in French, Chinese is a nice to have.

The Role:

We are looking for a Sales Admin and Logistics Specialist for TCL Spain&Portugal who is going to join the Supply Chain department and will take care of the following activities: 

1) Sales Administration Coordination

• EDI customer PO or follow customer’s PO manually;

• Update PO into order file, and follow stock allocation in order file;

• Contact with finance department on CL/AR/cut off price release in SAP;

• Prepare truck: Consolidate goods into full truck for delivery, arrange repacking to be in line with order quantities & EU certified pallets requirements; optimizing truck loadings (order split per truck; maximum truck fulfillment);

• RDV: Book delivery slot with customer;

• Truck TBC: Looking for truck and communicating with logistics company, confirm price;

• Issue shipping instruction for warehouse/Factory;

• Follow production, loading and palletization and logistics request, follow CMR to ensure loading QTY;

• Follow truck arrival, delivery status until it’s delivered;

• Follow POD and provide the customers with the copies after truck arrival;

• Issuing invoices, debit & credit notes & sales return & distributing them to customers & KAMs;

• Daily fulfilling orders file, inserting orders and update order status;

• Daily contacts with KAM, customers, forwarders, warehouse and other related department;

• Giving the customers requested information & answers to questions;

2) Coordinates goods supply

• Checking with the Planning Manager product availability date and goods allocation;

• Providing KAMs with availability/delivery info;

• Collecting availability/delivery info: date and location of products;

• Coordinate shipments of tv from warehouse in Poland and AC, MDA goods from local warehouse;

3) Manages invoice flow

• Checking & accepting transport invoices & inserting detailed data into logistics file;

• Registering purchase & transport prices for each shipment

4) After sales credit notes

• After sales credit notes release and invoice

• Following up of issued credit notes

• Reply to Customer care Manager and Finance for any issue related to credit notes.

The Role:

We are looking for a Sales Admin and Logistics Specialist for TCL France who is going to join the Supply Chain department and will take care of the following activities: 

1) Sales Administration Coordination

• EDI customer PO or follow customer’s PO manually;

• Update PO into order file, and follow stock allocation in order file;

• Contact with finance department on CL/AR/cut off price release in SAP;

• Prepare truck: Consolidate goods into full truck for delivery, arrange repacking to be in line with order quantities & EU certified pallets requirements; optimizing truck loadings (order split per truck; maximum truck fulfillment);

• RDV: Book delivery slot with customer;

• Truck TBC: Looking for truck and communicating with logistics company, confirm price;

• Issue shipping instruction for warehouse/Factory;

• Follow production, loading and palletization and logistics request, follow CMR to ensure loading QTY;

• Follow truck arrival, delivery status until it’s delivered;

• Follow POD and provide the customers with the copies after truck arrival;

• Issuing invoices, debit & credit notes & sales return & distributing them to customers & KAMs;

• Daily fulfilling orders file, inserting orders and update order status;

• Daily contacts with KAM, customers, forwarders, warehouse and other related department;

• Giving the customers requested information & answers to questions;

2) Coordinates goods supply

• Checking with the Planning Manager product availability date and goods allocation;

• Providing KAMs with availability/delivery info;

• Collecting availability/delivery info: date and location of products;

• Coordinate shipments of tv from warehouse in Poland and AC, MDA goods from local warehouse;

3) Manages invoice flow

• Checking & accepting transport invoices & inserting detailed data into logistics file;

• Registering purchase & transport prices for each shipment

4) After sales credit notes

• After sales credit notes release and invoice

• Following up of issued credit notes

• Reply to Customer care Manager and Finance for any issue related to credit notes.

The Role:

We are looking for a Sales Admin and Logistics Specialist for TCL Italy who is going to join the Supply Chain department and will take care of the following activities: 

1) Sales Administration Coordination

• EDI customer PO or follow customer’s PO manually;

• Update PO into order file, and follow stock allocation in order file;

• Contact with finance department on CL/AR/cut off price release in SAP;

• Prepare truck: Consolidate goods into full truck for delivery, arrange repacking to be in line with order quantities & EU certified pallets requirements; optimizing truck loadings (order split per truck; maximum truck fulfillment);

• RDV: Book delivery slot with customer;

• Truck TBC: Looking for truck and communicating with logistics company, confirm price;

• Issue shipping instruction for warehouse/Factory;

• Follow production, loading and palletization and logistics request, follow CMR to ensure loading QTY;

• Follow truck arrival, delivery status until it’s delivered;

• Follow POD and provide the customers with the copies after truck arrival;

• Issuing invoices, debit & credit notes & sales return & distributing them to customers & KAMs;

• Daily fulfilling orders file, inserting orders and update order status;

• Daily contacts with KAM, customers, forwarders, warehouse and other related department;

• Giving the customers requested information & answers to questions;

2) Coordinates goods supply

• Checking with the Planning Manager product availability date and goods allocation;

• Providing KAMs with availability/delivery info;

• Collecting availability/delivery info: date and location of products;

• Coordinate shipments of tv from warehouse in Poland and AC, MDA goods from local warehouse;

3) Manages invoice flow

• Checking & accepting transport invoices & inserting detailed data into logistics file;

• Registering purchase & transport prices for each shipment

4) After sales credit notes

• After sales credit notes release and invoice

• Following up of issued credit notes

• Reply to Customer care Manager and Finance for any issue related to credit notes.

The Role:

We are looking for a Sales Admin and Logistics Specialist for TCL DACH who is going to join the Supply Chain department and will take care of the following activities: 

1) Sales Administration Coordination

• EDI customer PO or follow customer’s PO manually;

• Update PO into order file, and follow stock allocation in order file;

• Contact with finance department on CL/AR/cut off price release in SAP;

• Prepare truck: Consolidate goods into full truck for delivery, arrange repacking to be in line with order quantities & EU certified pallets requirements; optimizing truck loadings (order split per truck; maximum truck fulfillment);

• RDV: Book delivery slot with customer;

• Truck TBC: Looking for truck and communicating with logistics company, confirm price;

• Issue shipping instruction for warehouse/Factory;

• Follow production, loading and palletization and logistics request, follow CMR to ensure loading QTY;

• Follow truck arrival, delivery status until it’s delivered;

• Follow POD and provide the customers with the copies after truck arrival;

• Issuing invoices, debit & credit notes & sales return & distributing them to customers & KAMs;

• Daily fulfilling orders file, inserting orders and update order status;

• Daily contacts with KAM, customers, forwarders, warehouse and other related department;

• Giving the customers requested information & answers to questions;

2) Coordinates goods supply

• Checking with the Planning Manager product availability date and goods allocation;

• Providing KAMs with availability/delivery info;

• Collecting availability/delivery info: date and location of products;

• Coordinate shipments of tv from warehouse in Poland and AC, MDA goods from local warehouse;

3) Manages invoice flow

• Checking & accepting transport invoices & inserting detailed data into logistics file;

• Registering purchase & transport prices for each shipment

4) After sales credit notes

• After sales credit notes release and invoice

• Following up of issued credit notes

• Reply to Customer care Manager and Finance for any issue related to credit notes.

The Role:

We are looking for a Sales Admin and Logistics Specialist for TCL central Europe who is going to join the Supply Chain department and will take care of the following activities: 

1) Sales Administration Coordination

• EDI customer PO or follow customer’s PO manually;

• Update PO into order file, and follow stock allocation in order file;

• Contact with finance department on CL/AR/cut off price release in SAP;

• Prepare truck: Consolidate goods into full truck for delivery, arrange repacking to be in line with order quantities & EU certified pallets requirements; optimizing truck loadings (order split per truck; maximum truck fulfillment);

• RDV: Book delivery slot with customer;

• Truck TBC: Looking for truck and communicating with logistics company, confirm price;

• Issue shipping instruction for warehouse/Factory;

• Follow production, loading and palletization and logistics request, follow CMR to ensure loading QTY;

• Follow truck arrival, delivery status until it’s delivered;

• Follow POD and provide the customers with the copies after truck arrival;

• Issuing invoices, debit & credit notes & sales return & distributing them to customers & KAMs;

• Daily fulfilling orders file, inserting orders and update order status;

• Daily contacts with KAM, customers, forwarders, warehouse and other related department;

• Giving the customers requested information & answers to questions;

2) Coordinates goods supply

• Checking with the Planning Manager product availability date and goods allocation;

• Providing KAMs with availability/delivery info;

• Collecting availability/delivery info: date and location of products;

• Coordinate shipments of tv from warehouse in Poland and AC, MDA goods from local warehouse;

3) Manages invoice flow

• Checking & accepting transport invoices & inserting detailed data into logistics file;

• Registering purchase & transport prices for each shipment

4) After sales credit notes

• After sales credit notes release and invoice

• Following up of issued credit notes

• Reply to Customer care Manager and Finance for any issue related to credit notes.

The Role:

We are looking for a Sales Admin and Logistics Intern for TCL UK who is going to join the Supply Chain department and will take care of the following activities: 

1) Sales Administration Coordination

• EDI customer PO or follow customer’s PO manually;

• Check PO price with net2 price list; SO acceptance/SO creation in SAP;

• Update PO into order file, and follow stock allocation in order file;

• Contact with finance department on CL/AR/cut off price release in SAP;

• Prepare truck: Consolidate goods into full truck for delivery, arrange repacking to be in line with order quantities & EU certified pallets requirements; optimizing truck loadings (order split per truck; maximum truck fulfillment);

• RDV: Book delivery slot with customer;

• Truck TBC: Looking for truck and communicating with logistics company, confirm price;

• Issue shipping instruction for warehouse/Factory;

• Follow production, loading and palletization and logistics request, follow CMR to ensure loading QTY;

• Follow truck arrival, delivery status until it’s delivered;

• Follow POD and provide the customers with the copies after truck arrival;

• Issuing invoices, debit & credit notes & sales return & distributing them to customers & KAMs;

• Daily fulfilling orders file, inserting orders and update order status;

• Daily contacts with KAM, customers, forwarders, warehouse and other related department;

• Giving the customers requested information & answers to questions;

• Weekly and monthly report for sales and supply chain about order summary.

2) Coordinates goods supply

• Checking with the Planning Manager product availability date and goods allocation;

• Providing KAMs with availability/delivery info;

• Collecting availability/delivery info: date and location of products;

• Coordinate shipments of tv from warehouse in Poland and other products from local warehouse;

3) Manages invoice flow

• Checking & accepting transport invoices & inserting detailed data into logistics file;

• Registering purchase & transport prices for each shipment

4) Reporting

• Reparing sales reports for CM on weekly & monthly basis

The Role:

We are looking for a Sales Admin and Logistics Specialist for TCL Poland who is going to join the Supply Chain department and will take care of the following activities: 

1) Sales Administration Coordination

• EDI customer PO or follow customer’s PO manually;

• Update PO into order file, and follow stock allocation in order file;

• Contact with finance department on CL/AR/cut off price release in SAP;

• Prepare truck: Consolidate goods into full truck for delivery, arrange repacking to be in line with order quantities & EU certified pallets requirements; optimizing truck loadings (order split per truck; maximum truck fulfillment);

• RDV: Book delivery slot with customer;

• Truck TBC: Looking for truck and communicating with logistics company, confirm price;

• Issue shipping instruction for warehouse/Factory;

• Follow production, loading and palletization and logistics request, follow CMR to ensure loading QTY;

• Follow truck arrival, delivery status until it’s delivered;

• Follow POD and provide the customers with the copies after truck arrival;

• Issuing invoices, debit & credit notes & sales return & distributing them to customers & KAMs;

• Daily fulfilling orders file, inserting orders and update order status;

• Daily contacts with KAM, customers, forwarders, warehouse and other related department;

• Giving the customers requested information & answers to questions;

2) Coordinates goods supply

• Checking with the Planning Manager product availability date and goods allocation;

• Providing KAMs with availability/delivery info;

• Collecting availability/delivery info: date and location of products;

• Coordinate shipments of tv from warehouse in Poland and AC, MDA goods from local warehouse;

3) Manages invoice flow

• Checking & accepting transport invoices & inserting detailed data into logistics file;

• Registering purchase & transport prices for each shipment

4) After sales credit notes

• After sales credit notes release and invoice

• Following up of issued credit notes

• Reply to Customer care Manager and Finance for any issue related to credit notes.