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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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Why are the audio and video out-of-sync when using the subwoofer

Product name/model:
TS9030; TS7010; TS7000

To prevent or correct this, just follow one of the three steps offered below:
1. Try turning off and then turning on the TV and the soundbar
2. Try changing the Channel on the TV
3. Try changing the source on the soundbar