If you have to reset your earbuds due to connection or pairing issues, please follow the steps below.
a) Place the earbuds in the charging case with the lid open.
b) Press and hold button in the middle of the charging case for 10 seconds, the charging case LED indicators flash in red 5 times, indicating that the earbuds reset is complete. And then the charging case LED flash in breathing blue light mode, it means the earbuds enter pairing mode.
Note: All pairing information is deleted when the earbuds are reset to factory settings. After reset process, the earbuds will enter pairing mode automatically.
Note: Operation may vary depending on device model.
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