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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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Foods in refrigerating chamber are frozen

Product name/model: RT210WM2110
Possible causes:
1. Check whether the temperature is set too low.
2. Check whether foods containing a lot of water are too close to the rear wall.
Remedies:
1. Adequately increase the temperature (do this step by step, if you are not sure).
2. Move the foods containing a lot of water to the door side of the glass shelf.