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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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I cannot read films using the TV’s USB port.

This is a frequently occurring issue with files in.AVI and.DIVX format and depends on the codec used when the file is created. If the file is unreadable, that means that its codec is not compatible with the TV.