Notice
TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
If your Robot Vacuum Cleaner appears offline from the TCL Home App, we recommend the following:
• Check whether the router status is working properly and ensure the network is unblocked.
• Check whether the Wi-Fi name or password has been modified recently. If so, please reconnect the network to new credentials to solve it.
• If the device has been bound or connected by other people, please reconnect the network to solve it.
Copyright © 2024 TCL. All Rights Reserved.
By clicking “Accept all”, you agree to the storing of cookies on your devices to analyze and improve our products and personalize ads and other contents throughout the website. Cookie Notice
Necessary cookies are essential to the functionality of this website. You may disable these by changing your browser settings, but this may affect how the website functions.
Performance cookies will collect information about how your use the website and allow us to keep improving how our website works.
These cookies track your browsing habits so that we can show you advertising and content which we hope is relevant to your interests.
We use cookies, including cookies from third parties, to analyze site usage, help us improve the website, and personalize contents or ads. Please see our Cookie Notice. You can select the categories of cookies above if you wish to permit.
