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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if the roller brush does not turn?

If the roller brush does not turn, it might be caused due to foreign objects.

We recommend the following:

• Turn off the power button of the robot (set the bottom ship type switch to OFF).

• Take out the roller brush and remove the hair and foreign objects on the roller brush.