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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What to do if there is no air discharged from the air outlet?

If you have noticed that there is no air discharged from the air outlet, we recommend checking the following:

• The product has not been connected to the power supply. Please insert the plug into the power socket and turn on the product.

• The filter has not been removed from the plastic bag. Before first use, you must remove the composite filter from the plastic bag. Otherwise, the Air Purifier can be damaged and may cause a fire.