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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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Why does my laptop external device can’t work?
Do not connect or disconnect the cables of non-USB ports when the device is powered on. Otherwise, the laptop may be damaged.
When using external devices with high power consumption such as USB OPTICAL disk drives, please use the power adapter of external devices. Otherwise, the device may not be recognized or the system may shut down.