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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if the image quality of a camera or video capture is poor?
a) Image quality is likely to be affected by poor light levels. If you shoot in low light situations, the image favours the dark tones with small amount of image noise or shading. It is recommended that you find a well-lit view or environment to take a photo or have a video chat.
b) Try to set the “Brightness” and “Contrast” by accessing the start menu -> “Settings” -> “Bluetooth & devices” -> “Camera” -> “USB Camera”; Touch “Reset settings” to reset after “Brightness” and “Contrast” adjustment is messed.