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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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The washing machine is not filling with water

Common reasons:


- The washing machine can only be washed when there is water in it.

1-Check if the TAP is open

2-Check if the water inlet hose is not kinked or clogged. Or its filter dirty.

3-Check if the filter in the inlet valve is not dirty (instructions in the user manual)

4-Check if the pressure of the water in the home is normal


- The display screen of the washing machine shows that it belongs to the automatic weighing function. It is suggested to wait 2-3 minutes for weighing to start working.


If the problem has not been solved through the appeal measures, please contact a professional for a deeper investigation.