Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close
TCL 50 NXTPAPER 5G | NXTPAPER Display
: TCL 50 NXTPAPER 5G

TCL 50 NXTPAPER 5G

NXTPAPER Display

FAQ

Filters

What can I do if there are scratch-like marks on my NXTPAPER touch screen?

What should I do if my device cannot power on?

What can I do if my device heats up?

How can I set up my SD card?

How can I transfer data from the internal storage to the SD card?

What should I do if my device reboots by itself?

What should I do if my device system lags or freezes?

What should I do if my device cannot charge or charges slowly?

What should I do if my fingerprint unlock function works slowly or fails?

What should I do if my device’s battery drains under normal use?

What should I do if my device auto powers off?

How to remove Google account from your device?

How can I change the default ringtone and adjust the volume for incoming calls?

What should I do if there is no sound or poor audio on my device?

How can I use a SIM card to make video calls?

What should I do if I cannot receive calls or miss calls constantly?

What should I do if my device cannot send or receive messages?

What should I do if the Multi-screen Share connection fails?

What should I do if my device network signal is weak/there is a low reception level?

What should I do if the NFC (Near Field Communication) function doesn’t work?

Why is there no 5G signal icon on my screen?

What should I do if my device is always searching for a network or if no operator name is displayed?

What should I do if my device cannot connect to the internet using mobile data?

How can I know whether my device will work with my SIM carrier?

What should I do if the in-built applications of my device do not work?

How can I use the split screen function?

Why can’t I connect to a specific Wi-Fi router?

What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?

What should I do if my screen is just showing a completely black/blue/white display?

How can I use the Multi-screen Share function?

What should I do if the navigation buttons disappear from my screen?

What should I do if I cannot turn on the camera app?

How can I create a video of what’s on the screen?

Why doesn’t my device pair with a Bluetooth enabled device?

What should I do if the image quality of a camera capture or video capture is poor?

How can I turn on USB debugging?

How can I connect my device to a PC or another device via a USB/OTG cable?

What should I do if I experience a slow response or incorrect action when touching the screen?

How can I perform a factory reset on my device?

How to back up my device data?

What to do with my used terminals?

How can I change the permissions for my apps?

How can I manage app notifications quickly and easily?

How can I change font size on display?

How can I silence the ringtone of an incoming call?

How can I activate the accessibility menu?

How can I change the language of the device?

How can I upgrade my device?

How can I take a screenshot?

How can I check the IMEI number of my device?

D