FAQ

Filters

The red indicator on the panel flashes for a long time

No air is discharged from the air outlet

The product has been running for a long time, and the air quality has not improved significantly

Difficult to remove dirt in the air

The wind blowing from the air outlet has a peculiar smell

Too much noise

Need more help?

We're here for you, whether you are experiencing any issues or need product assistance.

Hotline

0850 209 98 25 (0850 2099 TCL)

Weekdays: 9.00am – 8.00pm *Live Support

Weekend: 10.00am – 8:00pm *Live Support

(Automatic Registration System as of 20.00)

For any service enquiries , you can contact us.