If the TV cannot load YouTube successfully, here are some methods for you to do the troubleshooting:
- Check whether YouTube is the latest version. If
not, uninstall it and upgrade it to the latest version.
- Check the Time and Date on the TV.
- If Time and Date are correct, please try to
update the software of the TV online.
- If the Time and Date are incorrect, please try
to correct the Time and Date and load Youtube again.
If the issue cannot be resolved, please report
it to the after-sales service, or please feel free to call the TCL hotline for
further help.
