FAQ

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What kind of "noise" is normal when the air conditioner works?

How often does the air conditioner need fluorine?

Why does the whole machine have no reaction?

In winter, when users use the air conditioner, they find that there will be hot air and cold air. Why?

When the air conditioner is heating, why does the air outlet of the indoor unit smell plastic?

Why doesn't the outdoor unit drip water when air conditioning heating?

WARRANTY INFORMATION

Air Conditioners

Legal Warranty Period

24months

TCL will provide 24 months warranty.

Warranty Text Download

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