TCL UHD Android TV | P635
: 50P635

TCL UHD Android TV

P635

FAQ

Filters

Remote Issues - Volume/Mute Control

# Accessories

Remote Issues - TV Sensor

# Accessories

Remote Issues - Poor Sensitivity

# Accessories

Remote Issues - No Operation

# Accessories

Remote Issues - Faulty Operation

# Accessories

Accessories Purchasing

# Accessories

Other Channel/Tuning inquiry/issue

# Accessories

Channel edit/skip/delect

# Setup & Configuration

Program Preview/Program Info/TV Guide

# Setup & Configuration

Channel Scan

# Setup & Configuration

Other External Device

# Setup & Configuration

USB Media Player/USB Flash/Portable External Drive

# Setup & Configuration

Streaming Box

# Setup & Configuration

AV Receivers

# Setup & Configuration

Sound Bar

# Setup & Configuration

Mobile Devices (Smartphone/Tablet)

# Setup & Configuration

Headset/Headphones

# Setup & Configuration

Game Console (Xbox, PlayStation, Nintendo, etc)

# Setup & Configuration

DVD Player/BluRay Player/DVR/VCR

# Setup & Configuration

With A Network Connection

# Setup & Configuration

Computer

# Setup & Configuration

Cable Box / Satellite TV

# Setup & Configuration

Faulty initial setup

# Setup & Configuration

Wireless Network/Hotspot/WiFi

# Setup & Configuration

Wired Network

# Setup & Configuration

Remote Codes

# Setup & Configuration

Changing Channels

# Setup & Configuration

Account Creation

# Setup & Configuration

Closed Captions Enable/Disable

# Setup & Configuration

Closed Captions settings (Mode, Language, Style)

# Setup & Configuration

Keyboard

# Setup & Configuration

Parental Controls

# Setup & Configuration

Sleep timer

# Setup & Configuration

Themes/Screensaver

# Setup & Configuration

Status Light (Standby LED)

# Setup & Configuration

Privacy Settings

# Setup & Configuration

Preset Default Input

# Setup & Configuration

Picture Settings/Picture Size/Aspect Ratio

# Setup & Configuration

Language

# Setup & Configuration

Home Screen Customization

# Setup & Configuration

Date/ Time

# Setup & Configuration

Audio/Sound Settings

# Setup & Configuration

Accessibility

# Setup & Configuration

Date and Time automatically changed ?

# Others

4k USB content audio is not coming ?

# Others

AV PAL is led problem or not ?

# Others

Why AV PAL is coming in led ?

# Others

Led is vibrating?

# Others

Difference between smart tv and android tv?

# Others

Does this TV set has Digital Audio Output ?

# Network Issues

Does this TV set has Optical Output ?

# Network Issues

Can we install PS4, PS3 In this Led TV?

# Network Issues

Can we install gaming device like play station in led ?

# Network Issues

How we will cast laptop to led ?

# Network Issues

How we will connect DVR device to led?

# Network Issues

How we will install CCTV CAMERA in led ?

# Network Issues

What is the use of hdmi ?

# Network Issues

What is the purpose of USB PORT ?

# Network Issues

Which hdmi version cable is supporting in tcl model ?

# Network Issues

Unable to connect to specific frequency (5G)

# Network Issues

Unable to connect to specific frequency (2.4G)

# Network Issues

Unable to Connect to Mobile Hotspot

# Network Issues

Server Cannot Be Reached/No Internet Connection

# Network Issues

Intermittent Wireless Connection

# Network Issues

Can't find the specific WiFi network

# Network Issues

NO WiFi Network Detected

# Network Issues

Speed Connection/Bandwidth

# Network Issues

WiFi switch can't be turned on

# Network Issues

Can't Join A WiFi Network

# Network Issues

Others Apps

# APPs

Streaming Channel from Mobile Devices (Smartphone/Tablet)

# APPs

Netflix Network Bandwidth/Speed Requirements/Recommendations

# APPs

Youtube response is very slow

# APPs

Youtube Not Loading

# APPs

Youtube Account Management/Login Errors/Exit Automatically

# APPs

How to update app

# APPs

Software Version

# Operating System

System unresponsive

# Operating System

System response is slow

# Operating System

Software

# Operating System

Does dolby vision is supporting in TCL TV ?

# Audio Issues

Does This TV have Auto Volume Control ?

# Audio Issues

What Audio coding can support ?

# Audio Issues

What Audio format I can play with USB ?

# Audio Issues

Distorted Sound is coming from The Led Tv ?

# Audio Issues

We are getting low sound from soundbar ?

# Audio Issues

Buzzing/Clicking/Knocking/Popping Sound

# Audio Issues

Intermittent No Sound/Audio Drops Out

# Audio Issues

Distorted

# Audio Issues

Crosstalk

# Audio Issues

Audio Delay/Lip-sync Problem

# Audio Issues

No Sound from the TV

# Audio Issues

ONE Side NO Sound

# Audio Issues

USB IN

# Audio Issues

SPDIF Audio OUT

# Audio Issues

Multiple Inputs/Outputs

# Audio Issues

Headphone OUT

# Audio Issues

Black Screen (NO Audio But Has Backlight)

# Video Issues

HDMI/ARC OUT

# Audio Issues

HDMI IN

# Audio Issues

AV/PC/CMPT Audio IN

# Audio Issues

ANT/CABLE RF/Coax IN

# Audio Issues

Cross Lines

# Panel/Display

Light Leakage

# Panel/Display

Horizontal Bars

# Panel/Display

Intermittent Black screen

# Panel/Display

Dead Pixel/Dark pixel

# Panel/Display

No picture from all sources

# Panel/Display

Picture Too Bright/Dark

# Panel/Display

Crack Screen

# Panel/Display

Horizontal/Vertical/Cross Lines/Bars

# Panel/Display

Faulty Screen Mirroring

# Video Issues

Fuzzy video

# Video Issues

Snowy picture

# Video Issues

Noisy vedio

# Video Issues

Dirty screen effect

# Video Issues

Bright line on top

# Video Issues

TV Stuck in Splash Screen/Picture Frozen

# Video Issues

Flickering Picture

# Video Issues

Abnormal color

# Video Issues

Color issue with Source

# Video Issues

Color issue with Video

# Video Issues

Black Screen (Has Audio But NO Backlight)

# Video Issues

Black Screen (Has Audio Has Backlight)

# Video Issues

Black Screen (NO Audio AND Backlight)

# Video Issues

No video upon turning on the TV

# Video Issues

External Antenna/Cable TV

# Setup & Configuration

Adjusting Clicking Sound

# Setup & Configuration

Unable to Login

# Setup & Configuration

Video tutorials

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    Hotline

    0800-00099

    Monday – Saturday: 9:00am - 6:00pm

    Support Language: English & Urdu

    Email

    For any service enquiries , you can contact us: customercarepak@tcl.com.

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