The services available in countries or regions are different, choose to access services.
FAQ
Filters
What can I do if the TV has a horizontal line?
# Video Issues,Panel/Display
What can I do if the TV has a light leakage?
# Panel/Display
What can I do if the TV has cross lines issue?
# Panel/Display
What can I do if the TV has no power at all?
# Power Issues
What can I do if the TV cannot start up successfully from the standby status?
# Power Issues
What can I do if the TV keeps restart/power on and off always?
# Power Issues
REPAIR SERVICE PROCESS
Register your product
Request service
Check repair status
WARRANTY INFORMATION
TV-Offline Sales
Legal Warranty Period
36months
TCL will provide 36 months warranty.
Warranty Text Download
NEED MORE HELP?
Morocco
Customer Service Hotline
00212 700009688
Monday-Friday: 9:00am to 5:00pm
Support Language: French, Arabic, English
For any service enquiries, you can contact us
Egypt
Customer Service Hotline
Monday – Friday: 8:30am to 7:30pm
Saturday – Sunday: 10:00am to 7:00pm
Support Language: English
For any service enquiries, you can contact us at 19012
Tunisia
Customer Service Hotline
Monday - friday: 8:00am to 4:15pm
Support Language: English
For any service enquiries, you can contact us at samir.ammar@elathir.com
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