What can I do if the TV has a crosstalk issue?

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If the TV has a crosstalk issue, please follow the below methods to do the troubleshooting:

1. Change another video/music to play it on the TV.

2. Change another cable to connect the device to the TV if you have a spare one.

3. Try to restore the TV back to the factory settings: press the Home button on the TV remote. Then select Settings Device Preferences Factory Reset.

4. If the TV has internet access, please check if there is a new version of software updated online or not.

Press the Home button on the TV remote, and select Settings Device Preferences About System update Network Update:

If the issue cannot be resolved, please feel free to call the TCL hotline for further help.

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