Notice
TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
1. If the cast screen is mirroring on the TV, please try to restore the TV back to the factory settings: press the Home button on the TV remote. Then select Settings Device Preferences Factory Reset.
2. If the issue cannot be resolved, please check the software version of the TV and call the TCL hotline for further help.
The software version could be checked on the TV: Settings Device Preferences About Product Information:
Note: On some TCL TVs, the Product Information is Contact Us.
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