What can I do if the TV has a dirty screen effect issue?

If the TV has a dirty screen effect issue, please follow the below methods to do the troubleshooting:

1. Check whether the dirty item is on the surface of the TV.

2. If the dirty item is on the surface, please try to use a soft cloth to wipe it.

If the issue is not resolved, please feel free to call the TCL hotline for further help.