If the TV screen is black and the backlight is not on but there is audio, the issue may be caused by the power supply of the backlight or the backlight is defective. Please feel free to call the TCL hotline for further help.
Notice
TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
If the TV screen is black and the backlight is not on but there is audio, the issue may be caused by the power supply of the backlight or the backlight is defective. Please feel free to call the TCL hotline for further help.
This site uses cookies to analyse site traffic, improve your experience and personalize ads or other contents. By clicking Accept or continuing to browse the site, you are agree to our use of cookies. See our Cookies Policy here.Learn more