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: TCL 10 5G

FAQ

Filters

How can I transfer data from the internal storage to the SD card?

# Storage

How can I change the default ringtone and adjust the volume for incoming calls?

# Ringtone & Sounds

Why there is no 5G signal icon on my screen?

# Internet & Applications

How can I use split screen?

# Internet & Applications

How does my phone connect to a Wi-Fi network?

# Internet & Applications

Why can’t I connect to a specific Wi-Fi router?

# Internet & Applications

What can I do if there is “Family Link” prompt in notification bar?

# Internet & Applications

How many Bluetooth devices are supported at the same time?

# Bluetooth

How can I active Live Caption on my device?

# Music & Video

How can I back up my data on the device?

# Back Up & Reset

How can I perform a factory reset on my phone?

# Back Up & Reset

How can I set up my SD card?

# Storage

How to import your contacts directly into your Google Account?

# Contact

How can I format SD card as portable after SD card has been set as internal memory in my device?

# Storage

What can I do if my phone asks me to enter Google account data after a factory reset has been made?

# Security

Why does my face unlock function work slowly or fail?

# Security

How can I turn on USB debugging?

# Device

What should I do when I insert or remove a SIM card?

# Device

What should I do if my device cannot charge or charges slowly?

# Troubleshooting

Why couldn’t I use three ways calling / multi-conference call function? Why does it say “Can’t conference calls” when I use the conference call function?

# Troubleshooting

How can I connect my phone to a PC via a USB cable?

# Troubleshooting

What kinds of inappropriate phone use may potentially damage the battery?

# Troubleshooting

How can I use the Talkback feature?

# Others

What can I do if my app show “App paused” when I touch it?

# Basic Settings

How can I change the language of the device?

# Basic Settings

How can I check the IMEI number of my device?

# Basic Settings

How can I check the device’s model number, Android version, CPU information, RAM & Storage information, battery capacity?

# Basic Settings

How can I take a screenshot?

# Basic Settings

How can I change the permissions for my apps?

# Basic Settings

What is the Autofill function?

# Basic Settings

What is Google Lens?

# Basic Settings

How can I use App Actions & Slices?

# Basic Settings

How can I activate the accessibility menu?

# Basic Settings

How can I manage app notification quick and easy?

# Basic Settings

How can I set up my device when I turn it on for the first time?

# Basic Settings

What can I do if my phone screen become black item?

# Basic Settings

What can I do if my phone screen is yellowing?

# Basic Settings

What can I do if the Google Assistant Button of my device does not work while phone screen is locked?

# Basic Settings

How can I active gesture navigation (hide the navigation bar)?

# Home Screen

When I quickly touch on display three times the smartphone makes a zoom on display. How can I stop this feature?

# Home Screen

How can I change font size on display?

# Home Screen

How can I silence the ringtone of an incoming call?

# Phone Calls

How can I activate three way calling?

# Phone Calls

What should I do if I cannot receive calls or miss calls constantly?

# Phone Calls

How can I use a SIM card to do video calls?

# Phone Calls