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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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How do I back up my device data?
There are several ways to back up your data.
Method 1:
Go to “Settings”->Touch “System”->Touch “Backup” (this function may appear under different menus according to the type of device) ->Activate “Back up to Google Drive” in the window which has now opened->Touch “Back up Now. You need to add your Google account details first.
* App data, SMS text messages, Device settings, Call history, and Contacts will be backed up.
For more back up & sync help, please continue touch “Google Photos”->“Back up & sync”.
Method 2:
You can back up your data to another phone via the “Switch Phone” app, and then recover data when your phone has been repaired.
Swipe up in the home screen to find the search bar->enter “switch phone” and then touch “search”->Touch to open “Switch Phone” on the search results page->Transfer the contents by following the instructions.