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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What kinds of inappropriate tablet use may potentially damage the battery?
1) Using a non-standard charger instead of the official charger.
2) Using damaged cables or chargers, or charging when moisture is present, which can cause fire, electric shock, injury, or damage your tablet or other property.
3) Exposing your tablet or battery to heat sources.
4) We recommend that you do not use the tablet for long periods of time while it is charging, as it will harm your battery.
**When you use the official charger to charge your tablet, make sure the USB cable is inserted into the power adapter fully before you plug the adapter into a power outlet.