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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What can I do if my app show “App paused” when I touch it?
In “Digital Wellbeing & parental controls”, you can customize the time limit for using the tablet so that have a healthy and balanced life. Set daily timers for most apps, when the app timer ends, the app is paused for the rest of the day.
Touch “Settings” from main menu->touch “Digital Wellbeing & parental controls”->touch “Dashboard” (touch “show your data” first if it is the first time to access this setting) ->touch the app which you want to cancel app timer-> touch trash can icon to delete timer.