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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What can I do when a warning “the phone stops charging” pops up?
The warning is a normal recommendation message and it isn’t harmful for battery or phone. Phone will start recharging once returning to normal temperature.
You can follow below actions to make phone return to normal temperature:
1) It isn’t suggested to expose your phone in the sunshine for long time;
2) Close large power consumption applications, such as music, chatting applications, GPS application, video streaming etc.;
3) Reduce the brightness of screen to lower the temperature