Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close
What can I do when my phone unable to pair with my watch?
1) Make sure the SIM is inserted correctly.
a) If the SIM is inserted correctly, check to see if 4G, 3G or 2G is displayed on the top left of the screen of your watch.
b) If not, try restarting your watch.
2) If 4G, 3G or 2G is displayed, check to make sure there are no overdue network charges that need to be paid.
3) Check if the watch is connected to the cellular network and in arrears.