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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if I forget the Wi-Fi key?
Reset the device to factory default settings.
Use a paper clip or a blunt pin to gently press the reset button for 3 seconds.
The Wi-Fi key will be reset to the default password, which can be found on the bottom label of the device.
During the reset, all LEDs will turn on, then off, and finally turn on again once the reset is completed.