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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if the adapter cannot be charged?
The PD charger of port A is not supported. The customer needs to replace a regular USB cable or another PD adapter other than port A.
The adapter needs to be charged for more than half an hour. If it cannot be charged, please replace the charger or charging cable and then try again.