Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close
Why is my phone always showing low power?
The failure could be related to the phone, the battery or the charger. Perform the following steps:
Make sure you are using dedicated battery and charger, which are compatible with your phone model.
Charge the battery as indicated in the user’s guide.
Take out the battery and put it back, following the instructions in the user’s guide.
If you have an extra-dedicated battery or charger compatible with your cell phone model, try to use them.
If the previously described options do not help, you can contact our hotline or repair center to get more professional technical assistance.