Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close
What should I do if the Network/Signal indicator is solid red?
When there is no SIM card, no service, or the device is not registered to the network, the network indicator on the router is solid red.
1) If using a SIM card:
Make sure the SIM card is valid and inserted correctly;
Move the router to an area with a better signal (try placing it near a window).
2) If using an Ethernet connection, check if the network is working properly.