Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close
What should I do if "PIN lock" or "PUK lock" is displayed on the screen of the device connected to the Router?
This means the SIM is locked.Log in to the Home page (refer to "How can I access the Home page?") and enter your PIN code or PUK code. To obtain the PUK code, contact your network operator.
Note: If the incorrect PIN is entered 3 times you will be required to enter the PUK code. If the incorrect PUK code is entered 10 times the Micro SIM will be permanently blocked.