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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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How can I restart and reset the router?
For restart:
Method 1: Press for 6 seconds to power off your device and then press for 1 second to power on it.
Method 2:
1) Log in to the Home page (refer to "How can I access the Home page?").
2) Go to System ->Restart & reset.
3) Click the Restart button
For reset:
Method 1: Use a paperclip to press the button for 3 seconds to reset the device, all LEDs will turn on, then off, and finally turn on again once the reset is completed.
Method 2:
1) Log in to the Home page (refer to "How can I access the Home page?").
2) Go to System ->Restart & reset.
3) Click the Reset button