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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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How can I connect my device to a PC via a USB cable?
When your device connects to a PC, the device will ask you which mode you want to use.
To transfer data between the device and computer, select “Transfer files” mode.
To transfer photos or files if MTP is not supported (PTP), select “Transfer photos (PTP)”.
To disable all data and file transfer connections with the computer and put device in charging only mode, select “Charge this device”.
Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers.
Computers that use Mac OS X 10.5 or later might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Android File Transfer which contains the proper drivers.