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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if I can't hear the voice of the caller during a call?
a) Some smartphones receive calls with the phone instead of the earbuds by default. You need to operate your smartphone to switch the call to your earbuds.
b) Increase the volume of your earbuds.
c) Adjust the volume of your connected Bluetooth device.
d) Try to reset the earbuds and reconnect to your Bluetooth device.