Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close
What can I do if I can't connect the earbuds with my device?
a) Make sure you have turned off the Bluetooth function of all previously paired devices.
b) Remove your earbuds from the pairing list on your phone or computer.
c) Follow the steps how to make pairing operation.
d) Try to restart the earbuds.
e) Try to reset the earbuds.