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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if I can’t log in to the Home page?

1) Make sure 192.168.1.1 is entered correctly in the web browser.
2) Make sure the power indicator of the device is on (solid blue). If not, power on the device.
3) Check whether the connection between your device and your router is functioning properly.
-If the client and router are connected through Wi-Fi, check whether the WIFI indicator is on (solid blue).
-If your device and router are connected through a network cable, check whether the Ethernet (WAN/LAN) indicator is on (solid blue) and whether the network cable is plugged in.
4) It is recommended to log in to the Home page using Internet Explorer, Opera Browser, Google Chrome, Firefox, Apple Safari, etc.

 
Note: Available settings and menus may vary depending on device model and software version.