Plans and Prices
TV & AC Extended Warranty Customer Prices (including GST)
- VIEW ALL
- 32"
- 40"
- 43"
- 49"
- 50"
- 55"
- 65"
- 75"
- 85"
- VIEW ALL
- 12k"
- 18k"
- 22k"
How to Claim
1. You are required to file the service request or intimate about the loss to OneAssistwithin 7 calendar days of its discovery or occurrence, as applicable, beyond which therequest is liable to be rejected.
2. You should file a service request or a claim using OneAssist Mobile App(s) or by logging onto our website.
3. You should fill in the required details detailing the issue that you are facing.
4. You must upload a copy of the purchase invoice for the product in question, if not already done.
5. Depending upon your product and/or the nature of issue faced by you, you may be asked to follow some trouble shooting steps before registering a service request. Please follow the troubleshooting steps before registering the request.
6. In case you have trouble requesting a service, please call us on 1800-123-3330 (toll-free) and we will be happy to guide you.
FAQs on TCL Extended Warranty
01. What is an Extended Warranty Plan?
Extended Warranty Plan (EWP), also commonly referred to as Extended Warranty Service Contract (EWSC), Extended Service Plan (ESP), Extended Warranty (EW) is a Service Agreement that replicates and extends the manufacturer’s warranty on your product by a specified period. It effectively transfers the financial risk of product break down from the buyer of the EWP to its provider. In event of the covered product breaking down functionally, the provider of the EW undertakes the repairs of the product as per the terms specified in the EWP.
02. Why should I buy an Extended Warranty plan?
03. Why should I buy Extended Warranty Pro+ offered by OneAssist?
04. What products and brands qualify for Extended Warranty Pro+?
05. I purchased a product on discount, what should my invoice value be?
06. When does the Extended Warranty Pro+ start?
07. What products does Extended Warranty Pro+ cover?
08. What is TRULY UNLIMITED REPAIRS?
09. What are terms of the repair or replacement guarantee?
10. What is not covered under Extended Warranty Pro+?
11. My product suffered a damage during transportation, will it be covered under EW PRO+?
12. Is Extended Warranty Pro+ plan transferable and renewable?
13.Can I buy an Extended Warranty Pro+ for a product that has been gifted to me?
14. Is Accidental damage covered in this policy?