TCL MOBILE ELECTRONIC RECYCLING PROGRAM

TCL Mobile is pleased to announce a green initiative that allows customers to return their old and unwanted mobile devices (e.g. phones, tablets) to protect the environment from harm and to reuse the precious materials each electronic device contains. The TCL Mobile e-waste recycling program is FREE and anyone can take advantage of this service.

TCL Mobile works closely with our ISO 14001 certified partner, Electronic Manufacturers Recycling Management Company (MRM), to offer the Nationwide Mailback Program with which consumers can generate a pre-paid shipping label to return your unwanted phones and tablets for recycling at no charge to you. To learn more about e-waste recycling opportunities in your area, please visit MRM web site.

For DISTRICT OF COLUMBIA, mail-Back options are available for any brand of tablet. To select this option, please visit the MRM web site and follow the simple instructions. For information about how to recycle your electronics in the District of Columbia, including drop-off locations and disposal instructions, please visit the District of Columbia's Department of Energy & Environment. 

TCL Mobile recommends that you do the following prior to shipping/dropping off your unwanted devices. Note that TCL Mobile assumes no responsibility for loss or confidentiality of personal data on equipment.
a. Back up your data
b. Remove your sim and memory cards
c. Erase your personal data by performing a Factory Data Reset.

Please refer to your User Manual or contact our Call Center (within USA) at 1-855-368-0829 for further assistance.
 

For information on how to recycle electronics, click on the name of your state or your state’s recycling authority below.