Manager of Operations 3PL

Roles and Responsibilities:

• Work with the supply chain group, quality and packaging teams as well as the sales teams to facilitate smooth operations with our distribution center or 3PL.
• Manage special projects such as repackaging or re-flashing device software as needed, including process and cost quotes.
• Ensure that the Item Master, which is the list for all the devices models and related material part numbers, is up to date and communicated to 3PL in a timely manner. Provide ad hoc data as requested and work to resolve any discrepancies that are discovered.
• Ensure the monthly invoices from MT are accurate, including regular, special projects and Ecom.
• Ensure that Inventory at 3PL facility is accurate. Conduct bi-annual physical inventory count. Resolve inventory discrepancies within the required timeframe to facilitate inventory accuracy.
• Managing aging inventory accounts with HQ and 3PL for quarterly updates.
• Provide custom and ad hoc reporting to various business units as necessary.
• Work with 3PL to provide cost control and cost saving opportunities.
• Assist IT to set up and resolve any issues with ASN/EDI transmission and reporting.

Qualifications:

• Bachelor's degree.
• 5+ years of related experience.
• Expert knowledge of MS Excel.
• Operation and Finance background for Invoice review.
• Possess acute sense of urgency; balance multiple priorities and collaborate well with others; creatively and diplomatically solve problems to successfully meet the changing business needs.
• Excellent relationship management, project management, and facilitation skills with ability to inspire teams and deliver a synchronized leadership approach to align business plans and manage risk; balance multiple responsibilities while maintaining focus on priorities.
• Influential communicator for facilitating team consensus at all levels. Mandarin and Spanish speaking is preferred.

Working Conditions

• This role will typically be performed at our 3PL location.
• Up to 10% of the traveling.
• Some oversea night calls needed.

Cognitive and Physical Demands

• Daily/majority of the day: sitting, computer work, keyboarding, typing, wrist flexing/extension and other repetitive movements
• Daily/consistent: Use of professional judgement in alignment with TCT Mobile, Inc. values and policies.
• Frequently: Learning new software applications and recalling important processes.
• Occasionally: kneeling, standing, reaching, twisting, grasping, and lifting (up to 20 pounds).