Participants (“you” or “your”) in of this TCL LEVEL UP ARSENAL CAMPAIGN (this “Promotion”) are deemed to have accepted and agreed to be bound is governed by these Terms and Conditions. All rules and regulations and instructions issued by Promoter (as defined below) from time to time will be deemed incorporated in these Terms and Conditions. Promoter reserves the right to amend the Terms and Conditions at any time, without prior notice.
The “Promoter” of this Promotion is TCL Electronics South Africa (Pty) Ltd. (“Promoter”/ “TCL”) whose office is at 128 Leslie Avenue, Spaces Building 2, Design Quarter, Fourways.
References to the “Promoter” shall include all the Promoter’s associated companies involved in this Promotion.
1. How to enter
1.1 The Promotion will run from 10:00 (GMT+ 2 ) on 25 November 2024 (the "Opening Date") to 00:00 (GMT+ 2 ) on 31 December 2024 (the "Closing Date") inclusive.
1.2 All Promotion entries must be received by the Promoter by no later than 00:00 (GMT+ 2) on the Closing Date. All Promotion entries received after the Closing Date are automatically disqualified.
To enter the Promotion, you must:
1.4 The Promoter accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind OR If for any reason a technical interruption, fault or site failure occurs when purchasing online, the Promoter does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw. The Promoter accepts no responsibility for any purchases which are not completed for any reason.
1.5 By submitting a promotion entry, you are agreeing to be bound by these Terms and Conditions.
1.6 For help with entries, please email TCL Competitions on tclsacompetitions@tcl.com OR see https://www.tcl.com/southafrica/en .
1.7 Please see https://www.tcl.com/southafrica/en for a copy of these Promotion Terms and Conditions.
2. Eligibility
1.1 The Promotion is only open to all residents in the Republic of South Africa aged 18 years or over, except:
2.2 In entering the Promotion, you confirm that you are eligible to do so and eligible to claim the prize OR any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the Promotion.
2.3 There is a limit of one entry to the promotion per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
2.4 The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the Promotion.
2.5 Promotion entries cannot be returned.
3. The prize
3.1 The prize is trip for two to London to watch Arsenal play live (“Arsenal Trip”) for one (1) winner . The Arsenal Trip includes two (2) round-trip economy class flights for two people from the winner’s nearest airport to London, subject to the availability and flight restrictions, a 2 (two) nights’ accommodation (standard double room as chosen by the Promoter), transportation for two (2) people between the airport and the hotel, and between the hotel and the match venue, and two Arsenal match tickets. The Arsenal Trip does not include any other benefit not expressly covered in this package such as meals, personal expenses, taxes, travel insurance, visa fees, or any other costs associated with the Arsenal Trip unless explicitly stated. The winner and its accompanying guest must have valid passports, visas, and any other documentation necessary for international travel. The Promoter is not responsible for the postponement, or cancellation of the Arsenal Trip for reasons beyond its control, including but not limited to pandemics, epidemics, l natural disasters (such as earthquakes, floods, or hurricanes), acts of God, government restrictions or regulations, strikes, labor disputes, civil unrest, riots, terrorist acts, war or armed conflict, venue closures, artist unavailability due to illness or other unforeseen circumstances, or any other events or conditions that are beyond the Promoter's reasonable control. Winner understands and agrees that the Promoter has the right, in its sole discretion, to disqualify and remove a winner or its accompanying guest if applicable from any activity at any time if the winner’s or its accompanying guest’s behaviour at any point is uncooperative, disruptive, or may or does cause damage to person, property, or the reputation of the Promoter. The winner and its accompanying guest are responsible for ensuring they are fit for travel, including any vaccinations or health requirements for the chosen destination. The Promoter assumes no liability for any health or safety issues during the Arsenal Trip.
3.2 Prizes are subject to availability. There is no cash alternative for the prize. Promoter reserves the right to substitute the prize with a prize of equal or greater value.
3.3 The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.
3.4 The prize is not negotiable or transferable.
3.5 In order to claim the prize, you must contact the promoter within in 5 days of being announced as the winner.
4. Winners
4.1 The winner will be selected through a random draw conducted on [10 January 2025 at [Fourways, South Africa].
4.2 The decision of is final and no correspondence or discussion will be entered into.
4.3 The Promoter will contact the winner personally as soon as practicable after the Announcement Date, using the telephone number or email address provided with the Promotion entry. The Promoter will not amend any contact information once the Promotion entry form has been submitted.
4.4 The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the name and surname of prize the winner and, if applicable, its winning entry on the Promoter’s website (https://www.tcl.com/southafrica/en) on 10 January 2025 (“Announcement Date”) OR contacted directly via the contact details provided by the winner.
4.5 If you object to any or all of your name surname, county and winning entry being published or made available, please contact the Promoter on tclsacompetitions@tcl.com.
5. Claiming the prize
5.1 If you are the winner of the prize, you will have 5 of days from the Announcement Date to claim the prize by personally attending the offices of the Promoter OR refer to the details of how to claim in condition 4.5. If you do not claim the prize by this date, your claim will become invalid.
5.2 The prize may not be claimed by a third party on your behalf.
5.3 The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 5 of days of the Announcement Date, the Promoter reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the Closing Date. Only three (3) alternate entrants will be held, after which the prize will remain un-awarded
5.4 The Promoter does not accept any responsibility if you are not able to take up the prize.
5.5 The prize will be issued upon verification of the winner’s identity and eligibility.
6. Limitation of liability
By entering this Promotion, entrants waive all right to, and hold the Promoter, its affiliates, subsidiaries, distributors, and agencies harmless from, any claim, liability, loss, damage (including punitive, incidental, and consequential damages), or expense (including attorneys' fees) arising out of or in connection with participation in this Promotion or the acceptance, use, or misuse of any prize. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU. YOUR STATUTORY RIGHTS ARE NOT AFFECTED. Promoter, its affiliates, subsidiaries, distributors, and agencies will not be responsible for: late, incomplete, or incorrect entries; an entrant's failure to receive prize notices due to entrant's spam, junk e-mail, or other security settings or for entrants' provision of incorrect or otherwise non-functioning contact information; technical, hardware, or software malfunctions, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled, or delayed electronic communications whether caused by the sender or by any of the equipment or programming associated with or used in this Promotion; by any human error which may occur in the processing of the entries in this Promotion; or any typographical, technological, or other error in the publishing of the offer, administration of the Promotion, or announcement of the prize s . If, in the Promoter’s opinion, there is such an error, or there is any suspected evidence of tampering with any portion of the Promotion, or if technical difficulties (including viruses and bugs) compromise the integrity of the Promotion, Promoters reserves the right to cancel or modify this Promotion in a manner deemed appropriate by the Promoter. In the event of termination, winners will be selected from among all eligible entries received as of date of termination. In the event a dispute arises as to the identity of a potentially winning entrant, entries will be declared made by the name on the online entry form.
7. Ownership of Promotion entries and intellectual property rights
7.1 All Promotion entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned OR The Promoter does not claim any rights of ownership in your Promotion entry.
7.2 By submitting your Promotion entry and any accompanying material, you agree to:
in and to your Promotion entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.
7.3 You agree that the Promoter may, in their sole discretion, make your entry available on its website https://www.tcl.com/southafrica/en and in any other media, whether now known or invented in the future, and in connection with any publicity of the Promotion. You grant the Promoter a non-exclusive, worldwide, irrevocable licence in perpetuity, for the full period of the intellectual property rights in the Promotion entry and any accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the intellectual property rights in the Promotion entry and any accompanying materials for such purposes.
8. Standard of Conduct/ Content Restriction
TCL shall have the right to refuse any entry which includes or suggests any of the following:
9. Tax
You are advised that tax implications may arise from Your Prize winning, and You should seek
independent financial advice prior to acceptance of Your Prize. TCL bears no responsibility for any tax implications that may arise from accepting a Prize. You are responsible for any and all expenses that You incur in entering the Promotion and You will not be reimbursed whether or not You win the Promotion.
10. Data protection and publicity
The Promoter will only process your personal information as set out in the TCL Privacy Policy and exclusively for the purpose set therein. If there is no legal requirement, the collected information will only be stored for as long as it is needed.
If you would like to contact us regarding your personal data, you can contact TCL on privacy_dpo@tcl.com
11. General
11.1 If there is any reason to believe that there has been a breach of these Terms and Conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the Promotion.
11.2 The Promoter reserves the right to hold void, suspend, cancel, or amend the prize Promotion where it becomes necessary to do so. Any information regarding the Promotion that is published in marketing materials shall be considered an integral part of these Terms and Conditions. In the event of any discrepancy or conflict between the content of the marketing materials and these Terms and Conditions, the Terms and Conditions shall take precedence.
11.3 These Terms and Conditions are governed by the laws of Republic of South Africa. Entrant further agrees that any legal suit, action, or proceeding arising out of or relating to this Promotion and these Terms and Conditions shall be brought exclusively in the applicable courts located in Johannesburg.